AI Troubleshooting
AI does not understand a device
Section titled “AI does not understand a device”Check that the device has a clear name and is assigned to the correct room. Avoid duplicate names such as “Light” in multiple rooms without room context.
AI suggests the wrong action
Section titled “AI suggests the wrong action”Cancel the action and rephrase with the room, device, and desired state. For example:
“Set the theater lights to 20 percent, but do not change the projector.”
AI cannot create a scene
Section titled “AI cannot create a scene”Check that the devices are online, controllable from the regular UI, and available to your user account.
AI chat is unavailable
Section titled “AI chat is unavailable”Check your license, AI feature settings, local runtime status, and whether the app is connected to the right Haptique OS instance.